Appalachian Power 1.19.1

Welcome to our customer mobile app, the ultimate solution for managing your account. With our app, you can effortlessly handle various tasks such as viewing and paying your bill, reporting outages, checking outage status, managing your accounts, and accessing billing history. Experience the convenience of logging in with ease using our "Remember me" feature. All these features are now just a touch away.

• Outage Information
• • Report power outages
  • Check outage status and track restoration progress
  • Easily access outage maps specific to your area
• Account Management
• • Choose the "Remember me" option to skip logging in each time you use the app*
  • View real-time account balance, payment due date, and balance details
  • View and download your bill in PDF format
  • Pay immediately for free from your bank account
  • Set up automatic or scheduled payments for convenience
  • Explore other payment methods such as credit/debit card, in-person, or by phone
  • Easily switch between multiple accounts
• Energy Usage
• • Compare your current energy usage to last month or the same period last year
• Settings
• • Enroll in and manage paperless billing option
  • Add or delete bank accounts for seamless transactions
  • Enroll in and manage billing and outage alerts for timely notifications

Please note that logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com